![]() How to Fix Windows Media Player Not Playing MP4 Error? Method 1. To solve, below words are about solutions you can refere to. To sum up, MP4 video playback failure in Windows Media Player is probably due to missing required MP4 codecs, incompatible file format, corrupted MP4 video files, high video resolution/FPS, or Windows Media Player software issue. Even Windows Media Player 12 only supports MP4 videos encoded with specific codecs like MPEG-4 for video and AAC for audio. Older versions of Windows Media Player (such as 11, 10, 9, or 7) may struggle to play MP4 videos due to compatibility issues. ![]() It's a notorious problem that Windows Media Player gets choppy when playing 4K videos. The MP4 video resolution, FPS or bitrate is too high. There are some issues with your MP4 video files, for example, the MP4 video has been corrupted or damaged.
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